Casino / Live
These terms set out how your betzilli account works, what you agree to when you access the platform, and what we commit to in return. Access and eligibility depend on your local law and the eligible regions we currently serve.
By opening an account on betzilli, you confirm that you have read and accept the terms published on this page. These terms apply every time you log in, place activity, or make a transaction — including deposits and withdrawals processed through bKash, Nagad, or Rocket. We update these terms when our platform, services, or applicable legal requirements change. When we do, the revised version is published here with immediate effect; continuing to use your account after a change means you accept the updated terms. If you disagree with any part of the terms, the correct step is to stop using the account and contact our support team to request closure. We do not apply terms retroactively to completed transactions. Your account is personal to you: you may not transfer it, share access, or allow another person to operate it on your behalf. Any activity recorded under your login credentials is treated as your own. Wallet transactions — whether initiated through bKash, Nagad, or Rocket — are subject to both our platform rules and the rules of the payment provider you choose. Where those rules differ, the stricter requirement applies. Availability of the platform and any features on it depends on local law and eligible regions.
Not every element of your experience falls under these terms. Some areas — like third-party payment providers and game content studios — operate under their own agreements. This section clarifies what is and is not within the scope of the betzilli terms.
These terms cover your login, account registration, and any activity you perform while signed in. This includes how you use the wallet, how transactions are initiated, and how account disputes are handled between you and betzilli.
Deposits and withdrawals processed through bKash, Nagad, or Rocket are subject to these terms. However, the payment provider's own terms also apply once a transfer leaves or enters your mobile wallet — we do not govern that side of the flow.
Game content supplied by studios whose titles appear in the lobby — including Spadegaming, Pragmatic Play, Microgaming, and Bigtime Gaming — is governed by the studio's own licence terms. Our terms cover your right to access that content, not the content rules themselves.
Links or features that take you away from betzilli — for example, a payment gateway or an external page — fall outside our terms once you leave our domain. We are not responsible for the conduct, availability, or terms of those external services.
You have concrete steps available to you at any point during your account relationship with us. Reviewing your transaction history is straightforward: log in, open the account section, and the records for every bKash, Nagad, or Rocket transaction are listed there with timestamps and amounts. If you notice an error in your account details — name spelling, contact number, or linked wallet — you can request a correction by contacting support directly. We do not auto-correct account data; you initiate the change and we verify it. Questions about these terms can be submitted to our support team at any time. If you believe a clause has been applied incorrectly to your account, raise it through the support route shown on the contact page and we will review it against the version of the terms active at the time of the event in question. Requesting account closure is also your right. Submit the request through support, and we will process it once any open activity is settled.
Open the account section after logging in. Every deposit and withdrawal — including bKash, Nagad, and Rocket transactions — is listed with a timestamp. You do not need to contact support to access your own history.
If your registered name, phone number, or linked wallet details need updating, contact support with the correction. We verify the request before applying any change to your account record.
If a clause in these terms is unclear or you believe it was applied incorrectly, submit your question through the published support route. We review it against the version of the terms active when the relevant activity occurred.
You can ask us to close your account at any time. Contact support to start the process. Closure is completed once any outstanding activity on your account has been resolved and your wallet balance is settled.
If you have a question specifically about these terms — how a clause applies to your account, how to correct your details, or how to close your account — the routes below connect you to the right place. Use the channel that fits your situation.
Open the chat widget on any page of the site while logged in. Use this route for questions about how a specific term applies to your current account activity or a recent transaction.
For written requests — account corrections, closure requests, or formal terms queries — use the email address published on our contact page. Keep a copy of your message for your own records.
The help centre linked from your account dashboard holds answers to common terms questions, including how transaction records are stored, what counts as a terms update, and how to initiate a correction.
We handle your account data in line with the obligations these terms create. Here is how each area works in practice.
Account data you provide during registration — name, contact number, linked wallet — is held for the purpose of running your account. We do not share it with third parties outside the payment processing flow for bKash, Nagad, or Rocket transactions.
We use session cookies to keep your login active while you are on the site. Persistent cookies remember your preferences across sessions. You can adjust cookie settings through your browser. Disabling cookies may affect how the account section loads.
Your login credentials are your responsibility under these terms. If you suspect your account has been accessed without your permission, contact support immediately using the live chat or email route. We will review the session log and advise on next steps.
We retain your account records for as long as your account is active and for a period after closure as required by our operating obligations. To request a review of what we hold, submit the request through email support with your registered account details.
These are the questions we see most often about how the betzilli terms work, what they cover, and how to act on them.
Yes. Every deposit or withdrawal you initiate through bKash, Nagad, or Rocket on your betzilli account is subject to these terms. The payment provider's own terms also apply once the transfer moves through their system — both sets of rules are in effect at the same time.
We publish the updated terms here as soon as a change takes effect. If you continue using your account after the update date, that counts as acceptance. If you do not agree, stop using the account and contact support to request closure before the new terms apply to further activity.
No. Your account is personal to you. These terms specifically prohibit sharing login credentials or allowing another person to operate your account. Any activity recorded under your credentials is treated as your own, regardless of who performed it.
Contact our support team through live chat or email with the correction you need — for example, a name spelling or a linked wallet number. We do not auto-correct details; the change is applied only after we have verified your request against your account record.
Full acceptance is tied to account registration and continued use after login. Browsing the site without an account does not constitute acceptance. Once you open an account and log in, these terms apply to all activity you perform during that session and in future sessions.
Yes. Studios like Spadegaming, Pragmatic Play, Microgaming, and Bigtime Gaming supply game content under their own licence terms. Our terms govern your right to access that content through your account. The two sets of terms sit alongside each other and do not replace one another.